Arkose Labs Command Center

Overview

The Arkose Command Center is your central hub for data insights and self-service functions for monitoring and managing applications protected by the Arkose Labs Platform. It consists of customizable dashboards that empower security analysts and business users to better understand and mitigate attacks on Arkose Labs Platform protected applications. Other overall functionalities are Data Filtering for dashboards and User Management.

Getting a Command Center Account

During your Arkose onboarding, your CSM (Customer Success Manager) will email you an invite to create an Arkose Command Center account. The email will contain a link for setting up your account password and MFA (Multi-Factor Authentication) configuration. It is valid for 7 days from date of issue, after which you must be re-invited. To be re-invited, or for any question or issue related to setting up your Command Center account, please contact your CSM.

The initial invitation is to your overall Arkose Labs account. If you are a Command Center Admin, you can invite additional Viewers and Admins.

User Roles and Admin Powers

Users can be assigned either as:

• Viewers who can only view and filter the dashboards
• Admins who can view and filter dashboards, manage keys and users, and administer user accounts:
  • Add User: Send an invite to Arkose Command Center to a new user, pre-assigned as a Viewer or Admin.
  • Resend Invite: Send a new invite to a user whose invite has expired.
  • Change Role: Change a user’s role to either Admin or Viewer.
  • Remove User: Revoke a user’s Command Center access.

Dashboards

Arkose Command Center’s three customizable dashboards empower security analysts and business users to better understand and mitigate attacks for applications protected by the Arkose Labs Platform. Note that messages and overlays indicate dashboard components that are only relevant to Arkose Protect customers and irrelevant to Arkose Detect customers.

• Overview Dashboard: Shows key metrics highlighting the Arkose Labs Platform's effectiveness and creates transparency around attacks and mitigation strategies.

• Detection Dashboard: Provides transparency into the Arkose Decision Engine’s rules and methods. Particularly useful for security analysts wanting to understand the “why” behind actions.

• Challenge Dashboard: Shows data about sessions flagged by the Decision Engine, displaying the distribution and effectiveness of deployed challenge techniques. This dashboard is irrelevant for Arkose Detect customers, as it shows information about the Arkose Protect’s enforcement challenges.

Data Filtering

All dashboards can be filtered for viewing specific traffic segments based on these criteria and values:

• Risk Level: All, Low Risk, Medium Risk, High Risk
• Channel: All, Mobile, Web
• Duration: 24 Hours, 7 Days, 30 Days, 90 Days, or a custom date span
• Key: All keys or individual keys

SSO Enablement

Arkose Command Center supports Okta and Azure AD as enterprise identify providers. Additional SSO providers will be supported in the near future.

Enforce

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Note:

This section applies only to Arkose Protect customers. Arkose Detect customers cannot see the discussed menu item and screen.

Arkose Labs Command Center’s Enforce Section lets you view the Enforce Challenge configuration for each key provided.

Each key’s entry has two sections as shown below:

• Enforcement Challenges Customizations

Displays information about how the key’s Enforcement Challenge (EC) is or is not customized.

• Challenge Strategy

Displays information about the key’s configuration and how the Arkose Platform pressures and challenges different traffic segments.

Usage

Arkose Labs Command Center provides information of your usage by plan and key. Information can be found for:

• Total Usage
• Consumption by Month/Key
• Product Details
• API Calls per Product

Further Information

For complete information about the Command Center and its functionality, see the Knowledge Base Command Center page. Note that you need an Arkose support login to access this page.