General Support and Bug Bounty


This page tells you:

  • How and where to get Support for the Arkose Fraud Deterrence Platform.
  • How to use our Bug Bounty program.


To get support, go to the Arkose Labs website support page:

Or you can contact your provided support email or customer success manager.

Bug Bounty Program

HackerOne manages Arkose Labs' bug bounty program.

Our bug bounty program is currently private / invite only. To join it:

  1. If you don't have a HackerOne account, create one by going to
  2. Request an invite to the Arkose Labs program by emailing [email protected]. Include your HackerOne username in the message.
  3. Arkose will reply, inviting you into our bug bounty program. Go to the specified address to learn about the program's details and to submit bug reports.