Supported Browsers

Overview

This document specifies which browsers are supported for the different components of the Arkose Fraud Deterrence Platform (Arkose Platform). This page applies to both Arkose Detect and Arkose Protect.

Arkose Labs Command Center

The Arkose Labs Command Center is only supported on desktop, on the latest stable version of Chrome, Firefox, Safari, and Edge.

Arkose Platform

The Arkose Platform is supported on desktop and mobile. The tables below list the supported versions of the supported browsers.

The Arkose Platform may work well on other browsers that are not listed, but be aware that only the browsers listed below are tested and supported. Ask your CSM (Customer Success Manager) for more information if you want to use a browser that is not listed below.

Desktop

BrowserWindows (latest)Mac OS (latest)
ChromeLatest two stable versionsLatest two stable versions
FirefoxLatest two stable versionsLatest two stable versions
Safari-Latest two stable versions
EdgeLatest two stable versions-
Internet ExplorerIE 11 (maintenance support only from 15 June 2022)-

With regards to IE11, since Microsoft is ending support for it on June 15, 2022:

  • As of June 15, 2022, we will do reduced proactive testing and will focus on fixing critical issues only. Accessibility will no longer be supported.

  • As of May 9, 2023, we will stop all proactive testing and no longer fix any issues.

  • As of end of 2023, we will remove IE11 support from our Javascript client side code.

Mobile

BrowseriOS (Latest)Android (Latest)
ChromeLatest two stable versionsLatest two stable versions
SafariLatest two stable versions-
UC Browser-Latest two stable versions

Mobile SDKs

Mobile SDKSupported Versions
AndroidAndroid 6 and up
iOSiOS 13 and up

Connected Devices

Many devices such as gaming consoles and smart TVs provide limited web browsing capabilities via WebView. The Arkose Platform may work well on many of those devices. However, due to the large number and variability of these devices, we cannot provide a list of those that are confirmed to be compatible with our solution. Please reach out to your account manager if you have questions or specific requirements.