Supported Browsers
Overview
This document specifies which browsers are supported for the different components of the Arkose Fraud Deterrence Platform (Arkose Platform). This page applies to both Arkose Detect and Arkose Protect.
Arkose Labs Command Center
The Arkose Labs Command Center is only supported on desktop, on the latest stable version of Chrome, Firefox, Safari, and Edge.
Arkose Platform
The Arkose Platform is supported on desktop and mobile. The tables below list the supported versions of the supported browsers.
The Arkose Platform may work well on other browsers that are not listed, but be aware that only the browsers listed below are tested and supported. Ask your CSM (Customer Success Manager) for more information if you want to use a browser that is not listed below.
Desktop
| Browser | Windows (latest) | Mac OS (latest) |
|---|---|---|
| Chrome | Latest two stable versions | Latest two stable versions |
| Firefox | Latest two stable versions | Latest two stable versions |
| Safari | - | Latest two stable versions |
| Edge | Latest two stable versions | - |
| Internet Explorer | IE 11 (maintenance support only from 15 June 2022) | - |
With regards to IE11, since Microsoft is ending support for it on June 15, 2022:
-
As of June 15, 2022, we will do reduced proactive testing and will focus on fixing critical issues only. Accessibility will no longer be supported.
-
As of May 9, 2023, we will stop all proactive testing and no longer fix any issues.
-
As of end of 2023, we will remove IE11 support from our Javascript client side code.
Mobile
| Browser | iOS (Latest) | Android (Latest) |
|---|---|---|
| Chrome | Latest two stable versions | Latest two stable versions |
| Safari | Latest two stable versions | - |
| UC Browser | - | Latest two stable versions |
Mobile SDKs
| Mobile SDK | Supported Versions |
|---|---|
| Android | Android 5.1 and up |
| iOS | iOS 13 and up |
Connected Devices
Many devices such as gaming consoles and smart TVs provide limited web browsing capabilities via WebView. The Arkose Platform may work well on many of those devices. However, due to the large number and variability of these devices, we cannot provide a list of those that are confirmed to be compatible with our solution. Please reach out to your account manager if you have questions or specific requirements.
Updated about 2 months ago